Visible results in 150 days or your money back
Simply follow the instructions of use for any of the qualifying products, and if you don’t see results after 150 days of continuous use, we’ll happily refund your purchase up to that point as long as you meet the conditions.
Full Money-Back Guarantee
150-Day Money-Back Guarantee
Claim in 3 easy steps
Hair loss is stressful enough without the money worries. So let us take the risk for you. If you don't see results with Bio-Pilixin® in 150 days, we'll give you your money back. We only ask you to follow 3 simple steps.
STEP 1
Document your journey
Take a photo of the treated area each month. You might be surprised at how much progress you’ve made!
STEP 2
Use the serum daily
Make sure to apply Bio-Pilixin® Activation Serum every day, even if you skip the shampoo and conditioner.
STEP 1
Document your journey
Take a photo of the treated area each month. You might be surprised at how much progress you’ve made!
STEP 2
Use the serum daily
Make sure to apply Bio-Pilixin® Activation Serum every day, even if you skip the shampoo and conditioner.
Frequently Asked Questions
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Which products qualify for the guarantee?
- Our Eyelash Growth Serum, Bio-Pilixin® Hair Activation Serum and any hair growth bundles including the serum.
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Can I switch products during the 150 days and still qualify?
- Yes, if you switch from any hair growth bundle to another hair growth bundle or the serum (or vice versa) within the 150-day period, you can still be eligible. The refund applies to any items included in the bundle.
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Why isn't the shampoo alone eligible for the guarantee?
- While the shampoo helps support the serum, it is not designed to directly affect hair growth.
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Can I get a refund for products used beyond the 150 days?
- No, the guarantee only applies to 5 months worth of products used over 150-day consecutive period.
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How long does the refund take?
- Once your claim is accepted, refund through the original payment method typically takes 1-2 working days. A different payment method may take longer.
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How should I take the photos?
- Please take the photos from the same angle and with the same hair texture (wet/dry) each month. Please also add a time stamp on each photo.
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What if I don't have any photos?
- Please collect as many photos as possible in the first place. If you don't have 1 photo per month, please try to find an old photo as the ’before’ photo just to see how you looked like before, and a recent photo for the ‘after’ photo
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I got an allergic reaction, can I apply for this Money-Back Gaurantee?
- The rare cases of allergic reactions fall under a different type of refund. In such cases, please contact us directly at contact@scandinavianbiolabs.com, and we will be happy to help.
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What are the conditions?
- The conditions are laid out above: document your progress, use daily, apply maximum four months after the 150 days, maximum 5 routines are covered.
Up to four months after
To qualify for the Money-Back Guarantee you need to submit your claim maximum four months after the 150 days.
Maximum 5 routines covered
The Money-Back Guarantee only covers the products it takes to complete the 150 days. Therefore a maximum of 5 Serums, Bundles, or routines will be covered.
Document progress
To process the Money-Back Guarantee you will need to provide images that document your progress, or lack thereof, using the serum.
